Returns & Exchanges

At Xi Mobility, we stand by the quality of our fashion-forward designs; if your purchase doesn't perfectly suit your lifestyle, you can return or exchange it within 30 days of delivery. All items must be in their original, unworn condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags and protective seals remain intact.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.